Thursday, July 14, 2011

Dangerous Assumptions


You have probably heard it or said it in the last week.  “I just assumed…”  This is one of the easiest, yet most destructive phrases to the teamwork dynamic in leadership.  If you have ever assumed something from someone else, you know what it is like to be let down.  If your leader has ever assumed something from you, then you know what it is like to feel “in the dark.”  Assumptions about your team members, their tasks, and timelines can wreak havoc on the team’s ability to function.  Here’s why:

1. Assumptions Kill Clarity.  Assumptions can quickly take the place of communication on the team.  Without communication clarity gets lost.  Team members are left thinking that they are accomplishing what the leader desires or what is best for the mission.  All the while, they are heading in the wrong direction.  Clarity demands communication.  Assumptions are the opposite of communication.

2. Assumptions Betray Trust.  When we assume things about another individual, we feel betrayed when these things turn out to be untrue.  Conversely, when other people assume things about you, you may feel betrayed by their lack of thoughtful consideration.  In order to foster trust on a team, you actually have to get to know the other person rather than assuming that you have already figured out them and their assignments.

3. Assumptions Stop Progress. Assuming something will get done is not the same as actually seeing it get accomplished.  Leaders that make assumptions about their teams often get burned in the boardroom.  Progress means making sure the desired outcome is actually on track to happen rather assuming.  Assumptions have the potential to train-wreck your team’s ability to be productive.

When it comes to the meeting, the presentation, or the event make sure that assumptions are not the preventable handicap that your team will have to overcome.  This does not give you a license to be a micro-managing leader.  Trust your team, but track their progress through clear communication.  Strive for clarity in communication in every meeting and conversation.  It will save you a lot of time and heart-ache.

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